EasyCuci respects your privacy. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape EasyCuci's approach to safeguarding the security and privacy of every member's personal data.
All data transmitted between your device and easycuci servers is protected by 256-bit SSL encryption — the highest security standard in the industry.
EasyCuci fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in every aspect of handling our members' personal data.
You have the right to access, correct, and request deletion of your personal data at any time through your account settings or by contacting our team.
EasyCuci does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.
Member personal data is stored on servers protected by strict access controls, 24/7 monitoring, and regular backups to prevent data loss.
In the event of any data breach involving your information, easycuci will notify you within the timeframe required by law.
This Privacy Policy describes EasyCuci's privacy practices and applies to all members and users of our platform. By using the EasyCuci platform, you agree to the collection and use of information as described in this policy. Please read this document carefully.
EasyCuci takes our responsibility to your privacy seriously. As an online betting platform serving members in Malaysia, we understand that your trust depends not only on the quality of our games and services, but also on how we handle the personal information you entrust to us.
This Privacy Policy is provided to give you a complete and transparent understanding of: the types of information we collect, the purposes for that collection, how that information is used and protected, and the rights you hold regarding your personal data.
This policy applies to all your interactions with EasyCuci — including use of the website, mobile app, customer support services, and all our official communication channels. We encourage you to read this document in full and contact us if anything requires further clarification.
EasyCuci collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number, profile photo | Account registration & KYC |
| Contact Information | Email address, phone number, mailing address | Registration & profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposits, withdrawals & KYC verification |
| Usage Data | Game logs, betting records, session duration, account performance | Automatic platform activity |
| Technical Data | IP address, device type, operating system, web browser | Automatic server logs |
| Communication Data | Support chat records, emails, complaint feedback | Interactions with the support team |
We only collect information that is genuinely necessary to provide our services safely and efficiently. You may also voluntarily provide additional information to enhance your experience on the EasyCuci platform.
Every piece of information we collect is used for a clear and lawful purpose. easycuci does not use your data for any purpose not stated in this policy without first obtaining your consent.
EasyCuci does not sell or rent your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your information with certain parties, and this is done under strict controls.
We work with third-party service providers who help us run our operations — such as payment processors, cloud service providers, and game software developers. All such parties are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.
EasyCuci may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement when we receive a lawful directive or are required to do so under applicable Malaysian law.
In all data-sharing circumstances, EasyCuci ensures that recipients comply with data protection standards equivalent to or higher than our own. We never share your password or authentication credentials with any third party.
EasyCuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and core platform functionality | Current session |
| Performance Cookies | Analyzing how users interact with the platform | Up to 12 months |
| Functional Cookies | Storing user preferences such as language and display settings | Up to 6 months |
| Security Cookies | Detecting suspicious activity and protecting your account | Current session |
You can control and manage cookies through your web browser settings. Please note, however, that blocking essential cookies may affect platform functionality and your login experience.
The security of your personal data is EasyCuci's top priority. We implement multiple layers of technical and organisational protection to ensure your information remains safe from unauthorised access, modification, or disclosure at all times.
Your personal data is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After account closure, we retain the minimum records required by law for the prescribed period before secure deletion.
As an individual whose personal data we handle, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA). easycuci respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your personal data, subject to legal obligations.
You have the right to object to the processing of your data for direct marketing purposes.
You may request your data in a structured, machine-readable format.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the rights above, contact our privacy team via live chat or support email. We will process your request within 30 calendar days of receipt.
The easycuci platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal information from anyone under the age of 18.
If we find that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our systems and close the relevant account. If you believe a minor has registered on our platform, please contact us immediately.
The easycuci platform may contain links or integrations to third-party services such as game providers, payment processors, or social media platforms. This Privacy Policy applies only to information collected directly by easycuci.
EasyCuci is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of each third-party platform you use in connection with our services. Third-party game providers integrated into the EasyCuci platform have their own privacy policies governing data collection on their end.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the easycuci privacy team is ready to assist you.
We are committed to providing accurate and informative responses within a reasonable timeframe. For more complex cases involving PDPA rights, our response period is within 30 calendar days.
Privacy Email: [email protected]
General Support: [email protected]
Live chat is available 24/7 on the easycuci platform.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD), the PDPA regulatory body in Malaysia.
This Privacy Policy was last updated in January 2026. Any material amendments will be communicated to you via a notice on the platform or by email, and the latest version will always be available on this page.
Join easycuci with confidence — your privacy and data security are fully protected. Register now and enjoy a safe and fair betting experience.